Shipping Policy

  • We strive to offer same day fulfillment on most weekdays, excluding holidays. If you order Friday night, Saturday, or Sunday, your order will most likely be shipped on Monday.

  • Orders from The Visionfull Brand always ship safely in temperature optimized packaging.

  • If your item is damaged, broken, disfigured, or melted upon arrival, please contact us and we will provide a full refund or return upon reasonable proof.

  • Cancellations must be submitted via email prior to your order being dispatched from our fulfillment center.

  • If your package is marked as delivered but can't be found, call or visit your local USPS and provide them with your tracking number.

  • Please allow for delivery delays during peak order volume. Items that arrive significantly later than expected may qualify for a refund, unless notice of delay is given and cancellation options are offered.